Our customer satisfaction is our top priority, that’s why we’re here to help you with any questions you may have about our products. Check out our guide of frequently asked questions for more information, and if you need further assistance, don’t hesitate to give us a call.

Frequently Asked Questions

  • Q: What type of firewood do you offer?

    A: We offer a mix of hardwoods such as ash, oak, maple, beech, chestnut, and eucalyptus. Our firewood is self-dried and ready to burn immediately upon delivery.

  • Q: What is the best place to store firewood?

    When it comes to storing firewood, it’s important to consider the factors that will give you the most value out of your firewood. The best storage location will be one that is easily accessible, visually pleasing, and keeps the wood dry. This can be achieved through different storage options, both inside and outside, as long as the wood is protected from water.

  • Q: How is your firewood seasoned?

    A: We self-dry out firewood, which ensures that it is ready to burn immediately upon delivery. This eliminates the need for customers to wait for the wood to dry out before using it.

  • Q: What is the difference between seasoned and unseasoned firewood?

    A: Seasoned firewood has been dried for at least six months, which makes it easier to start a fire and burn more efficiently. Unseasoned firewood still has a high moisture content, which can make it difficult to start a fire and can lead to a lot of smoke and creosote build-up.

  • Q: What are the benefits of using premium quality firewood?

    A: Premium firewood burns hotter and longer than lower quality wood, which means you will use less wood to achieve the same amount of heat. Additionally, premium firewood produces less smoke and creosote, which can save you money on chimney cleaning.

  • Q: How long does it take to get my firewood delivered?

    A: We offer fast and reliable delivery throughout NJ & NY. Delivery times may vary depending on your location and the size of your order. We will provide you with an estimated delivery time when you place your order

  • Q: Do you offer bulk discounts for larger orders?

    A: Yes, we do offer bulk discounts for larger orders. Contact us for more information.

  • Q: How do I place an order?

    A: You can place an order by calling us at 201-705-7810 or by visiting our website at https://nynjfirewood.com/

  • Q: Are you open all year round?

    A: Yes, we are open all year round and ready to supply firewood whenever you need it.

Please feel free to call 201-705-7810 or email sales@nynjfirewood with any questions or to place an order.
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